Make complexity
feel intentional.
The service had to work for users with very different levels of digital confidence while representing a modern smart-community brand.
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SMART COMMUNITY / RESIDENT SERVICES
01 / Overview
I led the app and visual-system design for Taijia Community, bringing access control, visitor management, notices and neighborhood services into one resident product.
02 / Selected frames
5 additional views from the full design system
The service had to work for users with very different levels of digital confidence while representing a modern smart-community brand.
I created a warm, high-visibility system with task-first navigation, friendly illustrations and direct status feedback for the most common resident actions.
Products & services · 2020
