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JAMESXI
Taijia Community

000

08 / 51Products & services2021

Taijia Community

SMART COMMUNITY / RESIDENT SERVICES

Client
Taijia Community
Role
Lead Experience Designer
Collaboration
Client collaboration
Year
2021

Built from the project,
not a template story.

I led the app and visual-system design for Taijia Community, bringing access control, visitor management, notices and neighborhood services into one resident product.

03 / The challenge

Make complexity
feel intentional.

The service had to work for users with very different levels of digital confidence while representing a modern smart-community brand.

04 / My role & direction

Lead through
clarity and character.

I created a warm, high-visibility system with task-first navigation, friendly illustrations and direct status feedback for the most common resident actions.

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